IT Service Centers
// Management of it infrastructure
The backbone that carries the client's systems
01
Creation and preparation of work cells for each area with need.
02
Support to all the day to day IT operations of the client.
03
Service without crashes and with 99.9% of the time 365 days a year availability.
// Our process
Know More About Our Process
The IT Service Centers refer to a framework focused on operating and managing technological requirements and daily IT operations.
A service catalogue is created, based on the Levels of Service and the ticketing system.
A Service Manager is assigned by Getecsa, which manages the service tables.
// The day to day of IT operations
We Manage and Operate the Following IT Areas:
Aplications
Data Processing Centers (DPC)
Infrastructure
ERPs
Databases
Storage and Backup IT Systems
IT Security Platforms
Operating systems
// Why us?
We guarantee
Levels of Service achievement
Scalability & flexibility
Pay as you go
Decentralized administration
Increase in operating efficiency and productivity
// our clients
We Are Trusted By
We Are Trusted By
Big Business Industries
Movistar Mexico
Network Coordinator
"Getecsa has great professionalism and delivery providing the service. This service has the advantage of being agile, dynamic, and professional, and above all, very human."